bdpok's Privacy Policy

bdpok collects the following types of information for account registration and service delivery. We collect only the information that is essential for the proper operation of our services.

A. Information You Provide Directly

• Full name and date of birth (for age verification — only for those aged 21 or above)
• Email address and mobile number
• National ID card or passport number (for identity verification)
• bKash, Nagad, Rocket, or Upay account details (for transactions)
• Account username and password

B. Automatically Collected Information

• IP address and device type
• Browser version and operating system
• Login time and pages visited on the site
• Gaming and betting activity history
• Cookie and session data

bdpok uses the information you provide for the purposes listed below. No information will be used outside of this policy.

• Creating and managing your account
• Processing deposits and withdrawals via bKash, Nagad, Rocket, and Upay
• Preventing fraud and money laundering
• Verifying your age (21+ confirmation)
• Providing customer support via 24/7 live chat and email
• Ensuring platform security and resolving technical issues
• Implementing responsible gaming policies
• Delivering a personalized experience based on your preferences

bdpok uses industry-standard technology to ensure the security of your information. All data transmission and storage on our platform is handled through secure methods.

We follow these security measures:

• All sensitive information is stored in encrypted form
• Passwords are stored in hashed form — not readable in plain text
• Automated monitoring is in place to detect unusual account activity
• Only authorized staff can access the information they need
• Regular security audits and updates are carried out

Even after your account is closed, certain information may be retained for a defined period to meet legal requirements and resolve disputes.

bdpok does not sell your personal information to any third party. However, limited information may be shared with the parties listed below in specific circumstances:

Situations Where Information May Be Shared

• Payment processors: Information necessary to process transactions via bKash, Nagad, Rocket, and Upay
• Technology partners: Trusted technology service providers that support platform operations
• Legal requirements: When required by a valid order from a competent authority or to comply with a legal obligation
• Fraud prevention: With relevant agencies in the investigation of money laundering or fraud

The bdpok website uses cookies that help improve your browsing experience. Cookies are small text files stored on your device.

Cookies We Use

• Essential cookies: Required for managing login sessions and security
• Functional cookies: To remember your preferences and settings
• Analytics cookies: To understand and improve how the platform is used

You can control or delete cookies from your browser settings. However, disabling cookies may limit some functionality of the site.

As a user of the bdpok platform, you have the following rights regarding your own information. Contact our support team to exercise these rights.

bdpok strictly prohibits anyone under the age of 21 from using the platform. This platform is operated exclusively for those aged 21 and above.

If a parent or guardian becomes aware that a family member is using our platform, please contact us immediately at [email protected].

bdpok is an international service provider. Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that:

• Industry-standard agreements and safeguards are followed for international data transfers
• This privacy policy applies regardless of where the information is stored
• Partners involved in data transfers are contractually bound to maintain the same level of protection

bdpok places great importance on responsible gaming. We may analyze information related to your gaming behavior for the following purposes:

• Identifying unusual gaming patterns and providing timely assistance
• Helping set deposit, withdrawal, and betting limits
• Implementing voluntary break or self-exclusion requests

To learn more about responsible play, visit our Responsible Gaming page.

bdpok reserves the right to update this privacy policy as needed over time. If any significant changes are made, we will:

• Clearly publish the update date on the website
• Send a notification to your registered email where applicable
• Continuing to use the platform after changes are made will be considered acceptance of the new policy

This privacy policy is governed in accordance with applicable international data protection standards. Any dispute relating to this policy will be resolved through amicable discussion.

For any complaints or concerns regarding your data protection, contact us through our support channels. We provide assistance via 24/7 live chat and email.